FAQ’s

What type of wax do you use?

Our brand supports the use of refined paraffin, and here's why: the soy industry is linked to deforestation, because soy needs to be massively planted and produced in order to then be chemically converted into wax; while paraffin is a automatic waste of petroleum production that will continue being produced whether we use the wax for candles or not, and which becomes a reusable recyclable resource when it is refined for candle use. So why not reuse and repurpose something that will not harm us or the environment?

The paraffin we use in non-toxic, food-grade paraffin. It's the same wax that covers some of the vegetables we buy from the supermarket. 

Numerous studies have shown that beeswax, paraffin and vegetable-based waxes are all biodegradable, and non-noxic.

Can I pick up my order?

We currently don't offer this option. But our delivery service is $2.50!

Do you accept credit cards?

Of course! On your payment screen you will find the options to pay with credit cards, bank transfer or Yappy!

Do you use essential oils to formulate your candles?

All of our candles are made with essential oils. However, it is important to clarify that essential oils are extremely volatile, and that their heat resistance is not very high, compared to fragrance oils. This is why we don't formulate our candles with just essential oils, because in order to reach the fragrance intensity that characterizes our brand, high heat resistant oils are a must, to survive the temperatures that occur during a good quality candle combustion. Nevertheless, all the fragrance oils we use are IFRA approved, which guarantees cero toxicity in our candles.

Do you ship to other provinces in Panama?

We do! We can send your package with Uno Express and you will get it in 2 days.